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Thread: Gaenre SG 12 boots fail

  1. #11

    Default Re: Gaenre SG 12 boots fail

    Quote Originally Posted by FuntimeKTM View Post
    Thanks for the input Brpt4 & Jeb. Maybe there is a chance Gaenre will admit plastic defect with orange color and replace. The boots do feel great. I tried SIDI but they were too narrow, and I hear that they have issues too.
    No problem. Again, your dealer should be able to help you. Chances are they have no clue about this and will have to explain multiple times to get them on board. You will have to have been the original purchaser, and I do not know if there is a time limit from time of purchase. That said, it is a known thing and I have already dealt with it.

    BP

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  3. #12

    Default Re: Gaenre SG 12 boots fail

    Just sold a pair of Cross Fire 2s that were in good shape after about two season of use, plastics and buckles were great but it looked like the stitching was starting to go. Went to a pair of Tech 8s which were my go to boots 15 to 10 years ago. They updated the buckles which was good and lots of protective plastic but after riding in them I think the toe box isn't stiff enough. We'll see how they go long term but still searching for the perfect boot.
    DK

  4. #13

    Default Re: Gaenre SG 12 boots fail

    Just received email today from my dealer, Slavens Racing. They are going to replace the boots under warranty from Gaenre. Great news and seems like happy ending.
    Thanks Slavens Racing
    KTM 300XC-W
    If can, can. If no can, no can

  5. #14
    Administrator jeb's Avatar
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    Default Re: Gaenre SG 12 boots fail

    Great to hear! Getting something other than orange this time?
    John B - jejb@att.net
    "Home of the free, because of the Brave"
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  6. #15

    Default Re: Gaenre SG 12 boots fail

    Glad to hear this, it is as it should be. Since the (good) outcome in on the second page, some people may miss it. Is there any way to edit the first post to add that Gaerne USA and Slavens took care of the issue?

    BP

  7. #16
    Administrator jeb's Avatar
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    Default Re: Gaenre SG 12 boots fail

    Quote Originally Posted by Brtp4 View Post
    Glad to hear this, it is as it should be. Since the (good) outcome in on the second page, some people may miss it. Is there any way to edit the first post to add that Gaerne USA and Slavens took care of the issue?

    BP
    It's still one page for me. Depends on your settings how many posts per page that you see. But I did edit the original post since the default setting is 10 posts per page.
    John B - jejb@att.net
    "Home of the free, because of the Brave"
    19 250 TPI, 14 250XCW Six Days, The Torch (06 300XCW KTMtalk magazine bike), 98 125EXC
    Gone: 08 250XCW, 07 200XC, 06 300XCW, 04 250EXC, 03 450EXC, 01 400EXC, 99 250EXC, 98 380MXC, 98 200EXC
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  8. #17

    Default Re: Gaenre SG 12 boots fail

    Quote Originally Posted by jeb View Post
    Great to hear! Getting something other than orange this time?
    Definitely going black/black. Thanks guys for bringing to light the orange plastic on some boots may be a materials defect.
    KTM 300XC-W
    If can, can. If no can, no can

  9. #18

    Default Re: Gaenre SG 12 boots fail

    Yikes. My orange ones are a few years old and seem to be doing well. Hopefully they're some of the good one s
    2011 300xc - SOLD
    2020 TE300i is HERE!
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  10. #19

    Default Re: Gaenre SG 12 boots fail

    Quote Originally Posted by 69fastback View Post
    Yikes. My orange ones are a few years old and seem to be doing well. Hopefully they're some of the good one s
    I also have the orange and mentioned it and Jeb found it necessary to point out to me that oh not just orange. Whatever! Anyway my orange are 4 years old with much abuse and still going strong, so strong in fact I picked up a set that was black deeply discounted just to have an extra pair.

  11. #20
    Administrator jeb's Avatar
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    Default Re: Gaenre SG 12 boots fail

    Quote Originally Posted by Mountainhound View Post
    I also have the orange and mentioned it and Jeb found it necessary to point out to me that oh not just orange. Whatever!
    Please re-read. What I said was it is not all orange SG's, just some of them, at least according to Atomic who sells them.
    John B - jejb@att.net
    "Home of the free, because of the Brave"
    19 250 TPI, 14 250XCW Six Days, The Torch (06 300XCW KTMtalk magazine bike), 98 125EXC
    Gone: 08 250XCW, 07 200XC, 06 300XCW, 04 250EXC, 03 450EXC, 01 400EXC, 99 250EXC, 98 380MXC, 98 200EXC
    Lifetime member of BRC
    Lifetime member of AMA
    My How-to's, KTM bulletins, etc.
    My KTM picture pages
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